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Co-funded by the European Union



The Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH attaches great importance to responsible and transparent management of personal data.

Below we provide users with information as to

  • who they can contact at GIZ on the subject of data protection
  • what data is processed when they visit the website
  • what data is processed when users contact us, subscribe to mailing lists or use other ICR Facility online services
  • how they can opt out of the storage of data
  • what rights they have with respect to us


The responsible body for data processing is the
Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH.


Friedrich-Ebert-Allee 32 + 36, 53113 Bonn

Dag-Hammarskjöld-Weg 1–5,
65760 Eschborn


Please contact GIZ’s data protection officer if you have questions specifically about how your data are protected: DATENSCHUTZBEAUFTRAGTER@GIZ.DE


2.1 General


GIZ processes personal data exclusively in accordance with the EU General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (Bundesdatenschutzgesetz, BDSG).

Personal data are, for example, name, address, email addresses and user behaviour.

Personal data will only be processed by GIZ to
the extent necessary. Which data is required and processed for what purpose and
on what basis depends largely on the type of service you use, or on the purpose
for which the data is required. 


2.2 Cookies


When you visit the ICR Facility website, small text files known as ‘cookies’ are stored on your computer. They are used to make the online presence more user-friendly and effective overall. Cookies cannot run programs or infect your computer with viruses.

The ICR Facility website uses cookies that are automatically deleted as soon as the browser on which the page is displayed is closed (referred to as temporary cookies or session cookies) This type of cookie makes it possible to assign various requests from a browser to a session and to recognise the browser when the website is visited again (session ID).

2.3 Matomo analysis service (user analysis)


To analyze usage data on its website, GIZ uses the Matomo web analysis service operated by InnoCraft Ltd, Wellington, New Zealand. Data is stored and evaluated completely anonymously.

The data generated with Matomo is processed and stored by Matomo on behalf of GIZ in New Zealand only.

Further information on data protection at Matomo can be found here Matomo Cloud Privacy Policy – Matomo Analytics  


Further information on user analysis

Matomo uses cookies to enable a statistical analysis of the use of the GIZ website. Matomo cookies do not contain any information that permits identification of a user. Every time you visit a page on the GIZ website and every time you download a file, information about the activity is processed and stored in a temporary log file. Before it is stored, each data set is rendered anonymous by altering the IP address.

GIZ evaluates usage information for statistical purposes as part of its public relations work and for the needs-based provision of information within the scope of the tasks it performs (legal basis: Article 6 (1) e GDPR in conjunction with Article 3 BDSG).


Information on opting out 


Users who do not agree with the completely anonymous storage and evaluation of the data from their visit can opt out of the storage and use of the data at any time with a click of the mouse.


For this purpose, what is known as an opt-out cookie is stored on the device, preventing user data from being collected when the user visits the website in question. In order for the opt-out to take effect, the cookie must be stored on every device used. As the cookie is stored in specific browsers (programs for internet access), the cookie must be stored in each browser used on each device (e.g. Internet Explorer, Chrome, Mozilla Firefox).

When all cookies on a device are deleted, the opt-out cookie is also deleted and must be reactivated.


When users hand in a request for technical assistance of the ICR Facility, the data provided is processed in order to be able to respond to the enquiry. The following contact options are available:

  • Request form
  • Email
  • Telephone
  • Letter

3.1 Request form


A form is provided on the ICR Facility website to enable you to contact us electronically. When you use the request form, we process your title, family and given names, email address and, where appropriate, and additional personal data provided in the enquiry. The processing is based on consent in accordance with Article 6 (1) a GDPR and for the purpose of processing your request.

By activating the checkbox and submitting the contact form, the user agrees to the transmission and storage of his or her personal data.

By activating the checkbox the user also agrees to the transmission of his or her personal data to our partners Expertise France, the British Council, SNV for the purpose of processing your request. As the ICR Facility is implemented by four organisations, requests for technical assistance are processed by the four organisations jointly, which makes data transmission necessary. Please note that as of 01.01.2021, the UK and therefore our Partner ‘British Council (BC)’ will be considered a recipient in a third country outside of the European Union (EU).

It is possible to cancel the process of filling out the contact form at any time. Data is only transmitted if the form is sent.

An SSL-encrypted connection is used to transmit the data to the ICR Facility.

3.2 Contact by email


Alternatively, it is possible to contact the ICR Facility via the email addresses provided. In this case, at least the email address but also any other personal user data transmitted with the email (e.g. family and given name, address) as well as the information contained in the email are stored solely for the purpose of contacting the user and processing the request.

The legal basis for the processing of data in connection with email communication is Article 6 (1) e GDPR.

3.3 Contact by letter


When contacting us by letter, the personal data transmitted (e.g. family and given name, address) and the information contained in the letter is stored for the purpose of establishing contact and processing the enquiry.

The legal basis for the processing of data in connection with communication by letter is Article 6 (1) e GDPR.


3.4 Contact by phone


If you contact us by telephone, personal data will be processed to the extent necessary in order to handle your request.

The legal basis for the processing of data transmitted in the course of a telephone call is Art. 6 para. 1 lit. e GDPR.



On its website, GIZ offers the opportunity to visit company presences on social networks and platforms such as LinkedIn and YouTube.

These online presences are operated in order to interact with the users active on these sites and platforms and to provide information about projects and services. By clicking on a social network’s logo or specific links, the user is redirected to the GIZ presence on the respective network.

When users visit the platforms, personal data is collected, used and stored by the operators of the respective social network, but not by GIZ. This is also the case even if the users themselves do not have an account with the respective social network.

The individual data processing operations and their scope differ depending on the operator of the respective social network. GIZ has no influence on the collection of data and its further use by the operators of the social networks. We are not fully aware of the extent to which, where and for how long the data is stored; to what extent the networks comply with existing obligations regarding erasure; what analyses are conducted and links established with the data; and to whom the data is disclosed.

The privacy policy for the social network LinkedIn, operated by LinkedIn Corporation, 2029 Stierlin Court Mountain View, CA 94043, USA, can be found at WWW.LINKEDIN.COM/LEGAL/PRIVACY-POICY.


On the ICR Facility website it is possible to subscribe to a newsletter and to join a press mailing list. Personal data is processed depending on the way in which information is provided.

Users can register on the ICR Facility website to receive news of the ICR Facility by email. The personal data collected in connection with the mailing list (title, family and given name, email address), as well as other information contained in the message, is used for the purpose of processing the registration to the press mailing list and dealing with enquiries. Data beyond the scope of basic address details, including but not limited to position and media outlet/institution, is collected solely for the purpose of enabling systematic communication.

If the subscription is cancelled, all personal data is immediately deleted from our database.

The legal basis for the processing of data in connection with the press mailing list is Article 6 (1) e GDPR.


GIZ does not pass on personal data to third parties unless it is legally obliged or entitled to do so by law.


GIZ does not transfer personal data to third countries. When using social media, the privacy policies of the respective providers apply.

Please note that as of 01.01.2021, Great Britain and therefore our Partner ‘British Council (BC)’ will be considered a recipient in a third country outside of the European Union (EU).


User data will not be kept any longer than is necessary for the purpose for which it is processed or as required by law.


GIZ accords great importance to protecting personal data. For this reason, technical and organisational security measures ensure that data is protected against accidental and intentional manipulation and unintended erasure as well as unauthorised access. These measures are updated accordingly based on technical developments and adapted continuously in line with the risks.


Visitors to the ICR Facility  website have the right to:

      Access to information about your data stored by us (Art.15 GDPR),

      Rectification of your data stored by us (Art. 16 GDPR),

      Erasure of your data stored by us (Art. 17 GDPR),

      Restriction of the processing of your data stored by us (Art. 18 GDPR),

      Object to the storage of your data, provided that this data is processed based on Art. 6 Para. 1 S. 1 lit. f) and e) GDPR (Art. 21 GDPR),

      receive the data concerning you in a commonly used and machine-readable format from the controller in order to have it transmitted to another controller if necessary (right to data portability, Art. 20 GDPR),

      withdraw your consent, provided that the processing of the data has been carried out on the basis of consent (Art. 6 para. 1 a) GDPR). The lawfulness of the processing based on the consent given remains unaffected until the reception of the withdrawal. 


Furthermore, and in accordance with Art. 77 GDPR, you have the right to lodge a complaint with the competent data protection supervisory authority. The competent authority is the Federal Commissioner for Data Protection and Freedom of Information (BfDI). 

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