The Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH attaches great importance to responsible and transparent management of personal data.
Below we provide users with information as to
- who they can contact at GIZ on the subject of data protection
- what data is processed when they visit the website
- what data is processed when users contact us, subscribe to mailing lists or use other ICR Facility online services
- how they can opt out of the storage of data
- what rights they have with respect to us
1. Data controller and data protection officer
Data processing is the responsibility of Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH.
Address: Friedrich-Ebert-Allee 32 + 36, 53113 Bonn, Germany Dag-Hammarskjöld-Weg 1–5, 65760 Eschborn, Germany
Please contact GIZ’s data protection officer if you have questions specifically about how your data are protected: firstname.lastname@example.org
2. Information on the collection of personal data
GIZ processes personal data exclusively in accordance with the EU General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (Bundesdatenschutzgesetz, BDSG).
Personal data are, for example, name, address, email addresses and user behaviour.
GIZ only processes personal data to the extent necessary. Which data is required and processed for which purpose and on what basis is largely determined by the type of service you use or the purpose for which the data is required.
When you visit the ICR Facility website, small text files known as ‘cookies’ are stored on your computer. They are used to make the online presence more user-friendly and effective overall. Cookies cannot run programs or infect your computer with viruses.
2.4 matomo analysis service (user analysis)
To analyse usage data on its website, GIZ uses the matomo web analysis service operated by ePrivacy Holding GmbH, Hamburg, Germany. Data is stored and evaluated completely anonymously.
GIZ evaluates usage information for statistical purposes as part of monitoring and evaluating its activities and for the needs-based provision of information within the scope of the tasks it performs (legal basis: Article 6 (1) e GDPR in conjunction with Article 3 BDSG).
The data generated with matomo is processed and stored by ePrivacy Holding GmbH on behalf of GIZ in Germany only.
Further information on data protection at ePrivacy Holding GmbH can be found here https://matomo.org/privacy-policy/
Information on opting out
Users who do not agree with the completely anonymous storage and evaluation of the data from their visit can opt out of the storage and use of the data at any time with a click of the mouse.
For this purpose, what is known as an opt-out cookie is stored on the device, preventing user data from being collected when the user visits the website in question. In order for the opt-out to take effect, the cookie must be stored on every device used. As the cookie is stored in specific browsers (programs for internet access), the cookie must be stored in each browser used on each device (e.g. Internet Explorer, Chrome, Mozilla Firefox).
When all cookies on a device are deleted, the opt-out cookie is also deleted and must be reactivated.
3. Processing of personal data when contacting us
When users hand in a request for technical assistance of the ICR Facility, the data provided is processed in order to be able to respond to the enquiry. The following contact options are available:
- Request form
3.1 Request form
A form is provided on the ICR Facility website to enable you to contact us electronically. When you use the request form, we process your title, family and given names, email address and, where appropriate, and additional personal data provided in the enquiry. The processing is based on consent in accordance with Article 6 (1) a GDPR and for the purpose of processing your request.
By activating the checkbox and submitting the contact form, the user agrees to the transmission and storage of his or her personal data.
By activating the checkbox the user also agrees to the transmission of his or her personal data to our partners Expertise France, the British Council, SNV for the purpose of processing your request. As the ICR Facility is implemented by four organisations, requests for technical assistance are processed by the four organisations jointly, which makes data transmission necessary.
Please note that as of 01.01.2021, the UK and therefore our Partner ‘British Council (BC)’ will be considered a recipient in a third country outside of the European Union (EU).
It is possible to cancel the process of filling out the contact form at any time. Data is only transmitted if the form is sent.
An SSL-encrypted connection is used to transmit the data to the ICR Facility.
3.2 Contact by email
Alternatively, it is possible to contact the ICR Facility via the email addresses provided. In this case, at least the email address but also any other personal user data transmitted with the email (e.g. family and given name, address) as well as the information contained in the email are stored solely for the purpose of contacting the user and processing the request.
The legal basis for the processing of data in connection with email communication is Article 6 (1) e GDPR.
3.3 Contact by letter
When contacting us by letter, the personal data transmitted (e.g. family and given name, address) and the information contained in the letter is stored for the purpose of establishing contact and processing the enquiry.
The legal basis for the processing of data in connection with communication by letter is Article 6 (1) e GDPR.
4. Provision of information
On the ICR Facility website it is possible to subscribe to a newsletter and to join a press mailing list. Personal data is processed depending on the way in which information is provided.
4.2 Mailing list
Users can register on the ICR Facility website to receive news of the ICR Facility by email. The personal data collected in connection with the mailing list (title, family and given name, email address), as well as other information contained in the message, is used for the purpose of processing the registration to the press mailing list and dealing with enquiries. Data beyond the scope of basic address details, including but not limited to position and media outlet/institution, is collected solely for the purpose of enabling systematic communication.
If the subscription is cancelled, all personal data is immediately deleted from our database.
The legal basis for the processing of data in connection with the press mailing list is Article 6 (1) e GDPR.
5. Processing of personal data in connection with social network use
On its website, GIZ invites users to visit the presence of the ICR Facility on social networking sites and platforms including, but not limited to LinkedIn.
These online presences are operated in order to interact with the users that are active on these sites and platforms and to inform them about projects and services. By clicking on a social network’s logo, the user is redirected to the ICR Facility presence on the respective network.
When users visit the platforms, personal data is collected, used and stored by the operators of the respective social network, but not by GIZ. This is also the case even if the users themselves do not have an account with the respective social network.
The individual data processing operations and their scope differ depending on the operator of the respective social network. GIZ has no influence on the collection of data or its further use by the social network operators. We are not fully aware of the extent to which, where and for how long the data is stored; to what extent the networks comply with existing obligations regarding erasure; what analyses are conducted and links established with the data; and to whom the data is disclosed.
ICR Facility on social media
6. Disclosure to third parties
GIZ does not pass on personal data to third parties unless it is legally obliged or entitled to do so by law.
7. Transfer of data to countries outside Germany
GIZ does not transfer personal data to third countries. When using social media, the privacy policies of the respective providers apply.
Please note that as of 01.01.2021, Great Britain and therefore our Partner ‘British Council (BC)’ will be considered a recipient in a third country outside of the European Union (EU).
8. Duration of data retention
User data will not be kept any longer than is necessary for the purpose for which it is processed or as required by law.
9. IT security of user data
GIZ accords great importance to protecting personal data. For this reason, technical and organisational security measures ensure that data is protected against accidental and intentional manipulation and unintended erasure as well as unauthorised access. These measures are updated accordingly based on technical developments and adapted continuously in line with the risks.
10. Reference to user rights
Visitors to the ICR Facility website have the right
- To obtain information about their data stored by us (Article 15 GDPR)
- To have their data stored by us rectified (Article 16 GDPR)
- To have their data stored by us erased (Article 17 GDPR)
- To obtain restriction of processing of their data stored by us (Article 18 GDPR)
- To object to the storage of their data if personal data are processed on the basis of the first sentence of Article 6 (1) 1 f and e GDPR (Article 21 GDPR)
- To receive their personal data in a commonly used and machine-readable format from the controller such that they can be potentially transmitted to another controller (right to data portability, Article 20 GDPR)
- To withdraw their consent to the extent that the data has been processed on the basis of consent (Article 6 (1) a GDPR). The lawfulness of the processing on the basis of the consent given remains unaffected until receipt of the withdrawal.
Users also have the right in accordance with Article 77 GDPR to lodge a complaint with the competent data protection supervisory authority. The competent authority is the Federal Commissioner for Data Protection and Freedom of Information (BfDI).