Supporting the ECOWAS Bank for Investment and Development

The joint workplan developed with EBID covered technical trainings (trade finance, public procurement, …) and focused on skills management inside the institution. In order to enhance the knowledge and skills of its highly qualified staff, the Bank has defined the bases of a new learning approach and plans to launch an internal Academy.

This was supported by the ICR Facility by:

• A market study to determine which Learning Management System (LMS) was best suited to the Bank’s needs. A platform was selected, and EBID acquired a license allowing the Bank to access pre-existing courses and to develop and upload their own training material.
• A training of trainers, to take advantage of the existing skills inside the institution and allow people to share their knowledge with their colleagues in a structured and efficient manner.
• A training in leadership and change management for EBID staff and management, which contributed to the creation of a change management process towards a common organisational culture within EBID. A training on results-based management was also delivered.

These trainings were adapted to online modular formats in order to be uploaded on the new LMS and to be integrated in an internal training programme. Staff from the human resources department and members of the newly created pool of trainers were trained on how to create content and how to manage the platform.
The ICR Facility supported EBID in building a coherent culture of learning and increasing its training offer in order to develop the skills of its staff.